Refund policy
HAE Studio Return Policy
All Sales Final
Due to the one-of-a-kind and vintage nature of our pieces, all sales are final.
We do not accept returns, exchanges, or cancellations once an order has been placed.
We encourage customers to review all measurements, descriptions, and photos carefully before purchasing. If you have any questions prior to purchase, please contact us at:
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong item, please contact us within 5 days of delivery with photographs of the issue.
We will review and resolve the situation promptly.
Vintage Condition Disclaimer
Please note that vintage garments may show minor signs of wear consistent with age. Any significant flaws will be disclosed in the product description.
European Union Customers
If merchandise is shipped to the European Union, you may have the right to cancel or return your order within 14 days of receipt in accordance with local consumer protection laws.
If applicable, items must be returned in original condition.